Shipping & Returns

Shipping Information

All orders are carefully packed and shipped using the most efficient and cost-effective courier available. We work with Purolator, FedEx, UPS, Canpar, Canada Post, depending on your location and the best available rate at the time of shipping.

• Flat Rate Shipping: $18 CAD on all Canadian orders under $200

• Free Shipping: Complimentary shipping on Canadian orders over $200

• Tracking: All orders are shipped with tracking for your peace of mind

• Delivery Times: Estimated delivery is 5–7 business days within Canada

International Orders

We do ship internationally, including to the U.S. and beyond.

• Base Rate: International shipping starts at $20 CAD and includes tracking

• Customs & Tariffs: Please note that any customs fees, tariffs, or import duties are the responsibility of the buyer. We are not liable for delays or charges incurred due to international customs processes.

We are currently working on introducing new international shipping options that will allow you to choose your preferred shipping method, including options with different brokerage and tariff handling. This will give you more control over how your shipment is delivered and how fees are processed at the border.
 

Returns & Exchanges

Due to the botanical nature of our products, all sales are final. We recommend that you try our products before purchasing large quantities to ensure satisfaction. If an item is damaged, lost in shipping or defective due to an issue on our end, we will replace or offer a store credit within 30 days of purchase.